Patternly Support

Restore Patternly Plus

Sign in to Patternly with the same Patternly account used for the purchase. Open the paywall and select Restore Purchases. Also confirm that the device uses the same Apple ID that made the purchase.

Manage or cancel a subscription

Open iOS Settings → your name → Subscriptions → Patternly. Apple subscription settings control renewal and cancellation. Deleting your Patternly account does not cancel an App Store subscription.

Delete your account

In Patternly, open Profile → Privacy & data → Delete account, then confirm Delete permanently. This removes your profile, experiments, check-ins, and reflections and cannot be undone.

If you cannot access the app, email hello@trypatternly.com. Include the account email and whether you used Apple or Google sign-in. Do not send passwords, payment-card details, or private notebook content.

Sign-in help

Use the same Apple or Google sign-in method you selected when creating the account. Check your connection, reopen Patternly, and try again. If Apple used Hide My Email, continue with Apple instead of entering the relay address elsewhere.

If sign-in still fails, email hello@trypatternly.com.

App health

If an action appears stuck, keep the app open briefly while it synchronizes, then reopen it. Patternly keeps recent notebook changes locally and retries synchronization when the service becomes available.